The internal one, where I currently am. I've apparently made it past the first cut, as I received a packet of information for preparation of an action plan and a letter to a client in response to a complaint. I can't decide to be glad if I've made the first cut or nervous about having to do a presentation if I make it past the second cut! LOL Anyway, I've got this to work on now, and the time frame is pretty short - gotta have it all finished by Wednesday. We'll see where it goes from here!